User Guide
Before starting Go-EN's online coaching
The first session is a trial session, which will have no charge!
If you want to continue sessions, you can make a reservation on this website. You can reserve the next session individually or 3 or 5 sessions with coupon tickets.
Make a reservation
Please fill out the form and agree to the terms of service. There is also a questionnaire asking for details about your OCD. Please provide as much detail as you can.
You will then receive an email with payment instructions from GO-EN. The first session is free!
Once you fill out the form and submit it, I will email you the Zoom meeting ID.
We can then discuss when it will be best to schedule our initial trial session.
From reservation to the first interview
1.ReservationPlease let us know your desired date on the reservation form |
2.Advance paymentOnce your payment is confirmed, you will receive a URL for an online coaching session. This will confirm your appointment. |
3.Confirmation of reservation/preliminary interview
|
4.OCD CBT Coaching
|
5.Next ReservationIf you want to continue receiving Coaching, please make your next Reservation. |
Cancellation of reservation
To cancel your reservation, please get in touch with us at least 24 hours before your reservation date and time. This will allow us to accommodate other customers and prevent any inconvenience. Please note that after this time, a 100% cancellation fee will be charged for one cancellation when using a ticket.
We cannot handle various insurances. Please check the insurance service you are using.
If you are using our counseling service and need to submit your homework, please send it to the following email address.
| E-mail address |
| Your name |
| Date of your birth |
Category of contents
|
Process of Go-EN's online coaching
Please keep in mind the following details:
Depending on the individual, the following steps can be completed in one session, but it may take several sessions to go through each step. Everyone is different.
Fees
What are tickets?
- If you cancel without written notice the day before the session, we cannot refund you.
- Tickets can be used up to six months after purchase.
- If you want to cancel a session, you can reschedule it for another day for free, but you need to inform GO-EN before the day of the session.
- If an unexpected conflict occurs in my schedule, I will inform you, and we can reschedule or refund your ticket at no cost to you.
FEE
SPECIAL PRICE For YOU (USD):
NOW ON SALE
| Trial therapy(only for initial visitors) | Free (1 session 40 mins) |
|---|---|
| One therapy | $ 65 (1 session 40 mins) |
| 3 sessions | $ 165 (1 session 40 mins, $55 each) |
| 5 sessions | $ 225 (1 session 40 mins, $45 each) |
| 10 sessions | $ 400(1 session 40 mins, $40 each) |
SPECIAL PRICE For Residents in Japan (Yen):
NOW ON SALE
| Trial therapy (only for initial visitors) | Free (1 session 40 mins) |
|---|---|
| One therapy | ￥5000(1 session 40 mins) |
| 3 sessions | ￥13500 (1 session 40 mins, ￥4500 each) |
| 5 sessions | ￥17500 (1 session 40 mins, ￥3500each) |
| 10 sessions | ￥30000(1 session 40 mins, ￥3000each） |
Steps to Split PayPal Payments
When invoicing or making a payment, there is no option to specify a split payment in advance. However, after completing the payment, you can request to change your payment method to installments.Complete your payment through PayPal as usual.
After the payment is processed, contact your credit card company that you used for the PayPal transaction to request a change to an installment or revolving payment plan.
【Who Should Apply?】
The cardholder must be the one to contact the credit card company, so please reach out to your respective credit card issuer.
【How Many Installments Are Available?】
The number of installments you can choose may vary depending on your credit card company. Please inquire with your specific credit card issuer for details. Be aware that due to the card issuer's policies or your account status, it may not always be possible to change to an installment plan.
Recommended environment
Please take note of the following guidelines:
- We recommend utilizing a computer, as screen sharing and assignment distribution may occur during counseling sessions.
- Counseling sessions involve discussing important personal matters. Hence, it is imperative to ensure privacy by conducting sessions in an environment where confidentiality can be maintained.
- For security reasons, it is advised to refrain from utilizing free public Wi-Fi networks when outside.
Insurance
As Go-EN is based overseas, we cannot process any insurance claims.
We apologize for any inconvenience.
